As part of the buying and selling process, we collect the necessary information entered on our website. These may include your name, company, address and email address. When browsing our store, we may automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system (please refer to our cookies page for more details). You can edit your own cookie settings in your internet browser.
You can choose to opt in to email marketing. Once you subscribe to our newsletter, we will email about our store, offers, new products and other updates to which you can choose to unsubscribe from at any time by clicking the unsubscribe button in our newsletters.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to the collection of your information for order processing and updates only. You can choose to opt in to marketing communications at the checkout stage.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you. Please note that you can unsubscribe from email marketing by clicking the unsubscribe button on the footer of any of our newsletters. If you need to contact us about withdrawing your information other than email marketing, please contact firstname.lastname@example.org
We will only disclose information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Visualsoft. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Visualsoft's data storage, databases and the general Visualsoft application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Visualsoft temporarily stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as our secure payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Questions & Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact email@example.com or by mail at Linen Connect, Unit 5 Pacific Way, Manchester, M50 1DL.